Contact the Institute
Questions about membership, programmes, CPD, or partnership? We are here to help.
Get in touch
How to reach us
Direct Channels
Reach the right team
General enquiries
Membership, programmes, CPD, verification, and anything else.
enquiry@instam.org
IAM Corporate Membership
Workforce enrolment, sponsored cohorts, in-house CPD recognition.
corporate@instam.org
Centre recognition
Recognition to deliver the IAM Certified Programmes, specialised programmes, and CPD courses; Programme Approval; learner registration.
centres@instam.org
Endorsement
Two-year endorsement of qualifications, courses, and events — including those of Recognised Centres.
endorsement@instam.org
Standards consultation responses
Comments on the six exposure drafts, until Friday 16 October 2026 at 17:00 UK time. Please give the document, the section or clause, what should change and why, any proposed wording, and whether we may name you in the consultation report. Every response reaches the Professional Standards Committee.
The IAM Newsletter
Members and registered contacts receive it automatically. To subscribe otherwise, or to stop receiving it, send your name and email address with the subject line “Newsletter”.
Membership enquiries
Grade and route advice before you apply, CPD exemptions and adjustments, and anything about your own membership record.
Raising a concern
Complaints about member conduct, reports under the Code of Ethics, and whistleblowing disclosures. Also the channel for advice on an ethical dilemma the Principles do not resolve, and for fitness-to-practise notifications. Members have a positive duty to raise such concerns, and no one is subjected to detriment by the Institute for a good-faith disclosure.
Appeals
To appeal an admission, assessment, CPD, or disciplinary decision under the IAM Appeals and Complaints Policy.
Data protection
Access requests, corrections, Directory privacy, and any exercise of your rights under UK GDPR. See Data Protection for the lawful bases, your eight rights, and how to complain to the ICO.
Registered office
Institute of Administrative Management
IAM Office 1, Unit 1
Haggwood Quarry Industrial Estate
Honley, Holmfirth
England, HD9 6PW