The IAM Professional Courses
250 standalone CPD courses of one to two hours — 50 at each of the five membership grades — each teaching a method, working through real cases, and applying it to your own work.
Learn Something Properly
The IAM Professional Courses
Administrative work is usually learned by absorption — people become good at their own organisation's way of doing things without ever seeing the discipline whole. That produces capable people whose competence is hard to describe, hard to transfer, and hard to be paid properly for. The Professional Courses exist to make that competence explicit.
The Catalogue
250 courses, 5 grades
Fifty courses at each of the five membership grades, written by the Institute against its own Professional Standards.
The Format
One to two hours, standalone
No course is shorter than an hour and none longer than two — it fits a lunchtime or a team meeting slot. Every course is complete in itself: none depends on another, and you may take one course and stop.
The Method
Practical throughout
Each course teaches a method, works through real cases, and asks you to apply it to your own work before it ends — closing with an activity on your own work and a final test.
Anywhere
Any sector, any size
Written to be taken unchanged in a charity of nine people or a group of ninety thousand, in the public, private, third or education sectors.
CPD
Structured CPD, automatically
Every course carries a Structured CPD award, recorded automatically on your CPD record.
Two Modes
Online or in a room
Take a course alone at a screen, or have it delivered face to face to your team at your own premises.
Side by Side
Lessons to stay sharp, courses to learn properly
| The Practice Library | The Professional Courses | |
|---|---|---|
| Holds | 300 practice lessons | 250 courses |
| At each grade | 60 lessons | 50 courses |
| Length | Short — taken in a spare moment | One to two hours |
| What it does | Makes one point, and makes it stick | Teaches a method, works through cases, applies it to your own work |
| Ends with | A check that the point landed, and an action in your own work | An activity on your own work, and a final test |
| Take it when | You have a spare moment and want to stay sharp | You have an hour and want to learn something properly |
Most members use both. Together with the Masterclasses and the Programmes, they cover every scale of learning the profession needs — from a spare quarter-hour to a full Career Stage.
Take your first course
Browse all 250 courses and enrol through the IAM Portal, or request the full course guide for your grade or your whole team.